Privacy Policy

Last updated: September 2026

Aatra Terra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, book a service, or place an order.

Information We Collect

Depending on how you interact with Aatra Terra, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping information
Information you provide when contacting us or making an inquiry
Information related to your bookings or purchases

Payment information is processed through our payment providers. Aatra Terra does not store your full credit card information.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Process bookings and provide requested services
Respond to questions and inquiries
Communicate with you about your orders, bookings, or requests
Provide customer support
Improve our website, services, and customer experience
Meet legal, accounting, and administrative requirements

We only collect and use information for purposes that are reasonable and necessary for operating Aatra Terra and providing our services.

How We Share Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate Aatra Terra, such as our website, booking, payment, shipping, and email service providers.

These providers may process information on our behalf in order to provide their services. Where personal information is processed by third parties, we take reasonable steps to ensure it is handled appropriately.

Website & Cookies

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve the user experience.

Some services provided through our website, including Wix and other third-party tools, may collect technical information such as your IP address, browser type, device information, or website activity according to their own privacy policies.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, use, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or accounting requirements.

Your Privacy Rights

You may contact us to ask what personal information we hold about you, request access to your information, or ask us to correct inaccurate information, subject to applicable legal requirements.

If you have a question or concern about how your personal information is handled, please contact us first so we can work to resolve it.

Contact

For questions about this Privacy Policy or your personal information, please contact:

Aatra Terra
Richmond Hill, Ontario, Canada
echo@aatraterra.com